Platform features

Everything your shop needs

One platform that covers every workflow — from digital check-in to customer payment. No more switching between five different tools.

Full job lifecycle management

Repair Orders

Create, manage, and close repair orders from a single screen. Track every job from check-in through invoice, with complete audit history and technician time tracking.

  • Digital check-in with vehicle scan
  • Status tracking with customer notifications
  • Time clock & tech productivity reporting
  • Parts allocation to jobs
  • Complete RO history per customer and vehicle
Photo-documented DVIs

Digital Inspections

Replace paper inspections with a professional, photo-documented process that customers trust and advisors love. Push approved findings directly to the estimate.

  • Red/yellow/green condition ratings
  • Unlimited photo and video attachments
  • Customer-facing inspection report
  • One-click 'add to estimate' from findings
  • Pre-built inspection templates
Phone-based customer approval

Estimates & Approvals

Build professional estimates and let customers approve from their phone — no phone tag, no waiting on hold, no signed paper. Track approval status in real time.

  • Grouped line items (labor, parts, fees)
  • Secure SMS/email approval links
  • Item-by-item approve/decline
  • Customer notes and digital signature
  • Auto-expiry and re-send controls
Real-time job visibility

Live Workboard

A drag-and-drop kanban board showing every active job, every technician, and exactly what's happening right now. End 'what's the status?' questions forever.

  • Configurable columns and workflow stages
  • Technician assignment and capacity view
  • Bottleneck alerts and WIP limits
  • Customer-facing status pages
  • Mobile-optimized for bay tablets
IF/THEN rules that actually run

Automation Engine

Build automation rules that fire when specific events happen. Follow up on declined estimates, request reviews after pickup, remind customers about pending approvals.

  • 15+ trigger events
  • SMS, email, and internal actions
  • Delay / schedule support
  • Per-organization rule library
  • Automation run logs
Parts across every location

Inventory & Parts

Track parts inventory across all locations with purchase orders, receiving workflows, cycle counts, and automatic job allocation.

  • Multi-location inventory sync
  • Purchase orders and receiving
  • Reorder alerts
  • Parts allocated to repair orders
  • Vendor and pricing management
Data that drives decisions

Analytics & Reports

Revenue by technician, by service type, by location. Average repair order value, gross margin per job, CSI scores, and everything else you need to run a data-driven shop.

  • Revenue, ARO, gross margin reports
  • Technician performance ranking
  • Approval conversion analytics
  • Customer retention and churn risk
  • CSV export for any report
Appointments without the chaos

Scheduling

A full appointment calendar with technician lanes, service durations, and customer online booking. Reduce scheduling calls by letting customers book 24/7.

  • Multi-tech day/week view
  • Public online booking page
  • SMS confirmation and reminders
  • Reschedule and cancellation flow
  • Waitlist management
Recommendations that generate revenue

AI Intelligence

AI-powered service recommendations, churn risk scoring, predicted return visits, pricing suggestions, and revenue forecasting — built into the platform.

  • Mileage-based service predictions
  • Churn risk alerts for at-risk customers
  • Technician-match recommendations
  • Revenue forecast dashboard
  • Suggested pricing by market

Ready to see it in action?

Start your free 14-day trial. No credit card required.