SMS Terms

ApexPitCore enables auto repair shops to send SMS messages to their customers for service-related purposes. These messages are sent by or on behalf of the individual shop account, not directly by ApexPitCore LLC. The shop account holder is responsible for ensuring all SMS communications comply with applicable law, including TCPA and state equivalents.

Transactional messages include appointment reminders, repair status updates, estimate approval requests, invoice notifications, and other communications directly related to a vehicle service in progress. Transactional messages may be sent without prior express written consent where permitted by applicable law.

Marketing messages include promotional offers, service specials, and other commercial communications not directly related to an active service. Marketing messages are only sent to customers who have provided prior express written consent and are identified in our records as opted in. Under TCPA, prior express written consent must clearly authorize the specific type of message and include the consumer's electronic or handwritten signature.

Message frequency varies by shop and is based on your service activity. Shops are expected to use SMS messaging responsibly and in proportion to customer needs. You may receive more messages when you have active repair orders or pending approvals.

Reply STOP to any SMS message to immediately opt out of all messages from that shop. You will receive one final confirmation message acknowledging your opt-out. No further messages will be sent.

Other accepted opt-out keywords: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.

To re-subscribe, reply START or UNSTOP to the same number.

Reply HELP to any message to receive contact information for the shop. You can also reach ApexPitCore support at [email protected].

Message and data rates may apply depending on your mobile carrier plan. Contact your mobile carrier for details. ApexPitCore is not responsible for carrier charges.

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to carrier availability and network conditions.

We collect and store SMS consent records including your phone number, opt-in/opt-out status, and the timestamp and source of each consent event. This information is used only to manage communication preferences. See our Privacy Policy for full details.

• Support: [email protected]
• Privacy: [email protected]
• Mail: ApexPitCore LLC, [REGISTERED ADDRESS]